PointVI: Support
A place is missing or in the wrong spot. The map is reconstructed from the trailers by the GTADB community. After launch, places get corrected from the real game, and the app picks up the fixes without an update. Send the place name and, if you can, a screenshot to pointvi.support@gmail.com.
I bought PointVI Pro or PointVI Max on another device. Tap Explored at the bottom of the map, then PointVI Pro · Max, and tap Restore purchase, signed in with the same Apple ID.
I have Pro and want Max. Open the purchase screen: as a Pro owner you only see the upgrade, which costs less than Max on its own. You never pay for Pro twice.
My explored places or pins are gone. Progress and your pins are stored on the device. Deleting the app deletes them, unless iCloud sync is on (Pro and Max).
Notifications don't arrive. Tap Explored at the bottom of the map and turn on Launch day and news, and allow notifications for PointVI in the iOS Settings. News arrives in the background, usually within a few hours; Low Power Mode can delay it.
Unofficial fan app. Not affiliated with Rockstar Games or Take-Two Interactive. Map tiles, places and photos: GTADB contributors, CC BY 4.0 (map.gtadb.org), recoloured.